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Sunbelt Rentals
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1-800 No Sweat
(1-800-667-9328)

FREQUENTLY ASKED QUESTIONS

Q. What is Sunbelt Rentals’ Federal Tax Identification number?
A. Please contact our Tax Department at 803-578-5335 for this information

Q. What is the status of my credit application?
A. If you completed an application online, you will receive notification via email about the status of your approval and account information. If the application was completed and returned via fax/mail, a Sunbelt Rentals credit processor will be in contact with you about the status of you application/account within 72 hours of submission.

Should you have additional questions please contact sunbeltcredit(at)sunbeltrentals(dot)com or call 1-800-508-4756.

Q. There is a problem on the website, who should I contact?
A. Should you encounter any technical issues or messages on Sunbelt Rentals’ website – please notify Sunbelt Rentals E-Service at E-Service(at)sunbeltrentals(dot)com.

Q. As a Sunbelt Rentals employee I have questions about my benefits?
A. Please direct all benefits questions to your regional HR manager. If you are unsure who your HR Manager is, please contact the HR hotline at 866-573-6246.

Q. Where can I find a Sunbelt Rentals location?
A. To locate the closest location click the tab at the top that says “location,” enter the zip code or city and state information.

The list of locations will populate underneath the map. Also, icons will appear on the map, displaying each of the locations in the searched area.

You can also dial 1-800 NO-SWEAT (1-800-667-9328), enter your zip code or phone number, and you’ll be connected to the closest location.

Q. Sunbelt Rentals corporate mailing address
A. Sunbelt Rentals Corporate Office
2341 Deerfield Drive
Fort Mill, SC 29715

Q. Sunbelt Rentals remittance address
A. Sunbelt Rentals
P.O. Box 409211
Atlanta, GA 30384-9211

Q. Interested in the status of payment?
A. Please contact your accounts payable representative for information concerning payment status, or call 803-578-5814.
 
Q.  What are the Environmental Fees?
A. To promote a clean and sustainable environment, Sunbelt takes various measures to comply with federal and state environmental regulations, as well as with Sunbelt’s own policies.  Sunbelt also incurs a wide range of environmental related expenses (both direct and indirect).  These expenses may include waste disposal, construction/maintenance of cleaning facilities, acquisition of more fuel efficient equipment, labor costs, administration costs, etc.  To help defray these and other costs, Sunbelt charges an environmental fee in connection with certain rentals.  The fee is not a tax or governmentally mandated charge.  It is not designated for any particular use or placed in an escrow account.  Rather, it is a fee that Sunbelt collects as revenue and uses at its discretion.

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